Cloud Market_Setting up Hosted Exchange on mobile devices

Cloud Market_Setting up Hosted Exchange on mobile devices

Setting Up Hosted Exchange on Mobile Devices

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This article will outline the setup of Hosted Exchange 2010, 2013 and 2016 for Android, Apple and Generic Mobile Devices

Our Hosted Exchange allows you to deploy full collaboration services to your clients’ mobile phones, including full mail, calendar and contact synchronisation using Microsoft’s in-built ActiveSync.

  • Mail and folders synced with clients’ PCs
  • Synced calendar, contacts and tasks
  • Instant push email to clients’ mobile devices
  • Integrates with most Smartphones, with no extra charges
Generic Mobile Settings

Exchange ActiveSync (EAS) is an XML-based protocol that communicates over HTTP (or HTTPS) designed for the synchronization of email, contacts, calendar, tasks and notes from a messaging server to a mobile device.

Please consult your handset user guide for instructions on how to configure the handset. The mailbox needs to be applied or set-up as a “Microsoft Exchange” account.

Exchange 2010
  • E-mail:  The user’s full email address
  • Server:  cas.messageexchange.com
  • Domain:  At first leave blank, if no connection, then enter: messageexchange.com
  • Username:  The user’s full email address
  • Password:   The user’s mailbox password
  • Use SSL: “ON“
Exchange 2013
  • E-mail:  The user’s full email address
  • Server:  cas.cloudplatform1.com
  • Domain:  At first leave blank, if no connection, then enter: cloudplatform1.com
  • Username:  The user’s full email address
  • Password:  The user’s mailbox password
  • Use SSL: “ON“

Exchange 2016

  • E-mail:  The user’s full email address
  • Server:  activesync.giacomcp.com
  • Domain:  Leave this blank
  • Username:  The user’s full email address
  • Password:  The user’s mailbox password
  • Use SSL: “ON“
Android
Exchange 2010

1. From your Android home screen access your phone settings and then ‘Accounts‘. Then select ‘Add Exchange ActiveSync‘ account.

2. Enter your Email address and Password. Mark ‘Send email from this account by default‘ (available only if you have already added another email account) to set this as the default email account and then touch ‘Next‘

3. Your device will attempt to automatically find the additional details needed to set up your account. If it is successful, you will skip to Step 5. If it cannot automatically find the additional details needed, you will see the message ‘Setup could not finish‘. Touch ‘Edit details‘ or ‘configure manually’ to enter the additional information manually

4. Verify the Exchange server settings are correct, and touch ‘Next‘


5. Review the ‘Activation‘ screen. Un-mark the ‘Always show‘ option if you do not want to see this message again when setting up an ActiveSync account, and touch ‘OK‘


The phone will then check the Exchanges Server settings and display the Remote Security Administration message;


Touch ‘OK‘

6. The ‘Account options‘ screen allows you to select the following ActiveSync options:

PLEASE NOTE: Options may vary depending on the type of account you are viewing.

  • Peak schedule: Choose how often your device should connect to the Exchange server to get email during peak business hours. Choose Push to have email delivered to your device as soon as it arrives on the server
  • Off-peak schedule: Choose how often your device should connect to the Exchange server to get email during off-peak business hours. Choose Push to have email delivered to your device as soon as it arrives on the server
  • Period to sync email: Choose the time period your device should keep in sync
  • Emails retrieval size: Set an email size limit. Your device will download only the headers for emails that exceed this limit. When you open the message, you will be able to download the entire message
  • Period to sync Calendar: Choose the time period your device should keep in sync
  • Send email from this account by default: Mark this option to send all new email messages from this account by default
  • Notify me when email arrives: Mark this option to have your device notify you when you have new email messages
  • Sync email: Mark this option to synchronize your email to your device
  • Sync Contacts: Mark this option to synchronize your contacts to your device
  • Sync Calendar: Mark this option to synchronize your calendar to your device
  • Sync task: Mark this option to synchronize your tasks to your device
  • Automatically download attachments when connected to Wi-Fi: Mark this option to set your device to automatically download email attachments when you are connected to a Wi-Fi® access point
7. Scroll to the bottom and touch ‘Next‘

8. Enter a name for the account. This will help you easily identify this account if you add other email accounts to your device. Then touch ‘Done‘

Exchange 2013

1. From your Android home screen access your phone settings and then ‘Accounts‘. Then select ‘Add Exchange ActiveSync‘ account.

2. Enter your Email address and Password. Mark ‘Send email from this account by default‘ (available only if you have already added another email account) to set this as the default email account and then touch ‘Next’


3. Your device will attempt to automatically find the additional details needed to set up your account. If it is successful, you will skip to Step 5. If it cannot automatically find the additional details needed, you will see the message ‘Setup could not finish‘. Touch ‘Edit details‘ or ‘configure manually’ to enter the additional information manually

4. Verify the Exchange server settings are correct, and touch ‘Next‘


5. Review the ‘Activation‘ screen. Un-mark the ‘Always show‘ option if you do not want to see this message again when setting up an ActiveSync account, and touch ‘OK’


The phone will then check the Exchanges Server settings and display the Remote Security Administration message;


Touch ‘OK‘

6. The ‘Account options‘ screen allows you to select the following ActiveSync options:

PLEASE NOTE: Options may vary depending on the type of account you are viewing.

  • Peak schedule: Choose how often your device should connect to the Exchange server to get email during peak business hours. Choose Push to have email delivered to your device as soon as it arrives on the server

 

  • Off-peak schedule: Choose how often your device should connect to the Exchange server to get email during off-peak business hours. Choose Push to have email delivered to your device as soon as it arrives on the server
  • Period to sync email: Choose the time period your device should keep in sync
  • Emails retrieval size: Set an email size limit. Your device will download only the headers for emails that exceed this limit. When you open the message, you will be able to download the entire message
  • Period to sync Calendar: Choose the time period your device should keep in sync
  • Send email from this account by default: Mark this option to send all new email messages from this account by default
  • Notify me when email arrives: Mark this option to have your device notify you when you have new email messages
  • Sync email: Mark this option to synchronize your email to your device
  • Sync Contacts: Mark this option to synchronize your contacts to your device
  • Sync Calendar: Mark this option to synchronize your calendar to your device
  • Sync task: Mark this option to synchronize your tasks to your device
  • Automatically download attachments when connected to Wi-Fi: Mark this option to set your device to automatically download email attachments when you are connected to a Wi-Fi access point

 

7. Scroll to the bottom and touch ‘Next‘

8. Enter a name for the account. This will help you easily identify this account if you add other email accounts to your device. Then touch ‘Done‘

Exchange 2016

1. From your Android home screen access your phone settings and then ‘Accounts‘. Then select ‘Add Exchange ActiveSync‘ account.

2. Enter your Email address and Password. Mark ‘Send email from this account by default‘ (available only if you have already added another email account) to set this as the default email account and then touch ‘Next‘


3. Your device will attempt to automatically find the additional details needed to set up your account. If it is successful, you will skip to Step 5. If it cannot automatically find the additional details needed, you will see the message ‘Setup could not finish‘. Touch ‘Edit details‘ or ‘configure manually’ to enter the additional information manually

4. Verify the Exchange server settings are correct, and touch ‘Next‘


5. Review the ‘Activation‘ screen. Un-mark the ‘Always show‘ option if you do not want to see this message again when setting up an ActiveSync account, and touch ‘OK‘


The phone will then check the Exchanges Server settings and display the Remote Security Administration message;


Touch ‘OK‘

6. The ‘Account options‘ screen allows you to select the following ActiveSync options:

PLEASE NOTE: Options may vary depending on the type of account you are viewing.

  • Peak schedule: Choose how often your device should connect to the Exchange server to get email during peak business hours. Choose Push to have email delivered to your device as soon as it arrives on the server
  • Off-peak schedule: Choose how often your device should connect to the Exchange server to get email during off-peak business hours. Choose Push to have email delivered to your device as soon as it arrives on the server
  • Period to sync email: Choose the time period your device should keep in sync
  • Emails retrieval size: Set an email size limit. Your device will download only the headers for emails that exceed this limit. When you open the message, you will be able to download the entire message
  • Period to sync Calendar: Choose the time period your device should keep in sync
  • Send email from this account by default: Mark this option to send all new email messages from this account by default
  • Notify me when email arrives: Mark this option to have your device notify you when you have new email messages
  • Sync email: Mark this option to synchronize your email to your device
  • Sync Contacts: Mark this option to synchronize your contacts to your device
  • Sync Calendar: Mark this option to synchronize your calendar to your device
  • Sync task: Mark this option to synchronize your tasks to your device
  • Automatically download attachments when connected to Wi-Fi: Mark this option to set your device to automatically download email attachments when you are connected to a Wi-Fi access point

7. Scroll to the bottom and touch ‘Next‘

8. Enter a name for the account. This will help you easily identify this account if you add other email accounts to your device. Then touch ‘Done‘

 

Iphone
Exchange 2010

Follow these steps to set-up your Exchange ActiveSync account your iOS device:

1. Tap Settings > Mail, Contacts, Calendars > Add Account > Exchange


2. Enter the information in the fields below, then select ‘Next’

3. Your iOS device will now try to locate your Exchange Server. If necessary, you will need to enter your front-end Exchange Server’s complete address in the ‘Server’ field which is cas.messageexchange.com

4. Upon completion you will be given the option to choose which types of data to sync with your Exchange account. 

PLEASE NOTE: To modify your exchange settings, Tap ‘Settings’ > ‘Mail’, ‘Contacts’, ‘Calendars’, select your Exchange account, and tap ‘Account Info’ 

Exchange 2013

Follow these steps to setup your Exchange ActiveSync account your iOS device:

1. Tap Settings > Mail, Contacts, Calendars > Add Account > Exchange


 2. Enter the information in the fields below, then hit ‘Next’


3. Your iOS device will now try to locate your Exchange Server. If necessary, you will need to enter your front-end Exchange Server’s complete address in the ‘Server’ field which is cas.cloudplatform1.com

4. Upon completion you will be given the option to choose which types of data to sync with your Exchange account. 


 Note: To modify your exchange settings, Tap ‘Settings’ > ‘Mail’, ‘Contacts’, ‘Calendars’, select your Exchange account, and tap ‘Account Info’ 

Exchange 2016

Follow these steps to setup your Exchange ActiveSync account your iOS device:

1. Tap Settings > Mail, Contacts, Calendars > Add Account > Exchange


 2. Enter the information in the fields below, then hit ‘Next‘


3. Your iOS device will now try to locate your Exchange Server. If necessary, you will need to enter your front-end Exchange Server’s complete address in the ‘Server‘ field which is activesync.giacomcp.com

4. Upon completion you will be given the option to choose which types of data to sync with your Exchange account. 


 Note: To modify your exchange settings, Tap ‘Settings‘ > ‘Mail‘, ‘Contacts‘, ‘Calendars‘, select your Exchange account, and tap ‘Account Info‘ 

Link: https://cloud.market/support/viewknowledgebase/1416